Accessibility Statement
CityWeaver is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone.
Our Commitment
Khaira Digital Solutions Pvt. Ltd. is committed to ensuring CityWeaver is accessible to the widest possible audience, regardless of ability or technology. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across all our web and mobile interfaces.
Accessibility Features
Keyboard Navigation
SupportedAll interactive elements — buttons, links, forms, modals — are fully accessible via keyboard. Use Tab to navigate, Enter/Space to activate, and Escape to close dialogs. Focus indicators are clearly visible.
Screen Reader Support
SupportedCityWeaver is built with semantic HTML and ARIA attributes to ensure compatibility with popular screen readers including NVDA, JAWS, VoiceOver (macOS/iOS), and TalkBack (Android). Meaningful alt text is provided for all images.
Colour Contrast
WCAG AAOur design system uses colour combinations that meet WCAG 2.1 Level AA contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text and UI components). Information is never conveyed by colour alone.
Text Resize
SupportedText can be resized up to 200% using browser zoom without loss of content or functionality. We use relative font units (rem/em) throughout to respect user-set browser font preferences.
Focus Indicators
SupportedAll interactive elements display a clear, visible focus ring when navigated to via keyboard or assistive technology. We do not suppress the default focus outline without providing an enhanced alternative.
Responsive Design
SupportedCityWeaver is fully responsive and works across all device sizes. Content reflows correctly at 320px width. No horizontal scrolling is required on mobile. Touch targets meet the minimum 44×44 pixel guideline.
Known Limitations
While we strive for full WCAG 2.1 AA compliance, the following areas have known limitations. We are actively working to address these:
Interactive Maps
Leaflet maps used for location selection in issue reports are not fully keyboard accessible. A text-based location search alternative is always available as a fallback.
Rich Text Editor
The rich text formatting tools in certain forms have limited screen reader support. Plain text input fields are available as an alternative.
Complex Data Visualisations
Analytics charts (used in Business Dashboard) may not be fully accessible to screen readers. Data is also available in tabular format where charts are used.
Third-Party Content
Advertisements and embedded third-party widgets may not always meet our accessibility standards. We encourage advertisers to submit accessible ad materials.
Feedback & Contact
We welcome your feedback on the accessibility of CityWeaver. If you experience any barriers, please let us know so we can improve:
Response Time
Within 2 business days
We try to respond to feedback within 2 business days. If you are not satisfied with our response, you may contact the relevant disability rights authority in India.
This statement was last reviewed in July 2025. We review and update this statement annually.