Paid subscriptions (Business, Premium, Advertising plans) may be cancelled at any time from your account settings or by contacting info@cityweaver.in.

• Upon cancellation, your access continues until the end of the current billing period.
• No pro-rata refunds are issued for unused days in the current billing cycle.
• Annual subscriptions cancelled within 7 days of purchase are eligible for a full refund.

Payments for the following are non-refundable once the service has been initiated:

• Job post credits (once the post is published)
• Advertising campaigns (once the campaign has gone live)
• Event promotion credits (once the promotion has started)
• Business listing upgrades (once activated)

If a technical error prevented your service from launching, you are entitled to a full credit or refund.

Eligible refund requests must be raised within 7 days of the charge date. To request a refund:

1. Email info@cityweaver.in with subject line: "Refund Request – [Transaction ID]"
2. Include your registered email, transaction ID, amount, and reason for refund
3. Attach any relevant screenshots or supporting documents

Requests received after the 7-day window will not be accepted, except in cases of billing errors or platform failure.

Once a refund is approved:

• Credit/Debit Card: 5–7 business days
• UPI / Net Banking: 3–5 business days
• Wallet payments: 1–2 business days

Refunds are issued to the original payment method. We do not issue refunds in cash or to a different payment instrument.